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Vietnam SIM and eSIM: documents, setup and number conditions

Local Vietnam eSIMs: passport checks, compatibility, conversion and calls, with practical answers sourced from Vietnamobile, Viettel, VNPT and MobiFone.

Are local eSIMs available in Vietnam?

Yes. Vietnamobile publishes eSIM activation instructions, VNPT describes obtaining a VinaPhone eSIM, and MobiFone describes a tourist eSIM through Hi Vietnam. Vietnamobile sends the installation QR code by email after successful identity verification.

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What documents and checks might the operator request?

Vietnamobile’s instructions include identity-document images, including a passport, a portrait, OTP/signature confirmation and video verification. Viettel’s initial tourist portal asks for a passport image, portrait and email. Vietnamobile provides video verification daily from 07:00 to 21:00. Approval depends on successful identity verification.

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How can a passport holder convert a physical VinaPhone SIM to eSIM?

VNPT DigiShop describes assisted setup at a shop with a valid passport, device and access to the current SIM when converting an existing number. The illustrated MyVNPT online process requires Vietnamese citizen-ID images, face verification and OTP: it is not the same passport-based procedure. Successful conversion disables the old physical SIM.

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Does a Vietnamese eSIM include calls and SMS?

That depends on the plan, not the eSIM format. MobiFone’s Hi Vietnam announcement describes domestic-call benefits, so a local tourist eSIM need not be data-only. Voice and SMS allowances belong to the selected plan. Having an eSIM does not itself guarantee a particular bank’s verification codes.

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What is required for setup and continued access during SIM conversion?

VNPT specifies a compatible device, stable Wi-Fi or hotspot and identity/OTP checks; model and regional-variant differences matter. Converting an existing number requires access to the active SIM until verification is complete. Package duration depends on the selected plan and is distinct from number validity.

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Activation essentials

  • A passport image, portrait and email are part of Viettel’s initial tourist onboarding.
  • A compatible device and stable Wi-Fi or hotspot are VNPT installation requirements.
  • Access to the active SIM is needed for verification when converting an existing VinaPhone number.
  • Vietnamobile emails the installation QR code after successful identity verification.
About this guide’s data

The check date applies to the linked source and answer. This guide covers activation and use, not guaranteed-price offers.

Operator eSIM offers

Operator-published prices on the check date. Final checkout totals are unconfirmed.

Vietnam

Tourist eSIM extension

MobiFone FR10

150,000 VND

Whether tax is included is unknown.

Paid extension of the introductory tourist eSIM. This is not a new-eSIM price.

Package duration
10 days
Data
50 GB total
Calls
70 domestic minutes
Conditions & sources
  • For international tourists entering Vietnam: one introductory eSIM per valid passport per 30 days. The operator checks subscription eligibility.
  • E-visa holders enroll through their visa-result email before arrival with passport and portrait images. Visa-exempt arrivals use airport QR materials and passport/video verification on site.
  • The introductory 10 GB/24-hour allowance is separate and activates by calling 900 after landing. It is not included in this paid quota; the paid package start trigger is unconfirmed.
  • Daily allocation, reduced speed, SMS, auto-renewal and number-retention period are unconfirmed. The total data allowance does not establish a daily quota.

Unconfirmed: checkout total, exact package start trigger, included SMS, auto-renewal and number-retention period.

Tourist eSIM extension

MobiFone FR30

250,000 VND

Whether tax is included is unknown.

Paid extension of the introductory tourist eSIM. This is not a new-eSIM price.

Package duration
30 days
Data
150 GB total
Calls
200 domestic minutes
Conditions & sources
  • For international tourists entering Vietnam: one introductory eSIM per valid passport per 30 days. The operator checks subscription eligibility.
  • E-visa holders enroll through their visa-result email before arrival with passport and portrait images. Visa-exempt arrivals use airport QR materials and passport/video verification on site.
  • The introductory 10 GB/24-hour allowance is separate and activates by calling 900 after landing. It is not included in this paid quota; the paid package start trigger is unconfirmed.
  • Daily allocation, reduced speed, SMS, auto-renewal and number-retention period are unconfirmed. The total data allowance does not establish a daily quota.

Unconfirmed: checkout total, exact package start trigger, included SMS, auto-renewal and number-retention period.